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Shipping Policy
Thank you for shopping with My Cover Cape! Below is our shipping policy to ensure a smooth experience when purchasing from our store.
Processing Times
- All orders are processed within 1-2 business days.
- Orders placed after 2 PM or on weekends/bank holidays will be processed the next business day.
Delivery Options and Times
We offer the following delivery options:
- Standard UK Delivery: 3-5 business days
- Express UK Delivery: 1-2 business days
- International Delivery: Delivery times vary depending on the destination, typically 7-14 business days.
Please note: Delivery times may vary during peak seasons or due to unforeseen delays.
Shipping Costs
Shipping costs are calculated at checkout based on the delivery option and location.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking details so you can monitor your delivery.
Important Information on Returns
For health and hygiene reasons, we strongly recommend that you carefully select the correct size using the size chart available before completing your purchase.
- Returns or exchanges are not available once the product has been worn or used.
- If your product arrives damaged or defective, please contact us immediately at info@mycovercape.com to arrange a replacement or refund.
Contact Us
If you have any questions about your order or our shipping policy, feel free to reach out to us at info@mycovercape.com or through the Contact Us page on our website.
We’re here to help and ensure you have the best shopping experience with My Cover Cape!